White Glove Service,
No Black Box

The world is a busy place. When you need it, we can design your study, curate and manage your recruit, moderate, translate, edit, analyze and create reports, or any custom combination of the above.

Design

If you want great insights, it starts with great design. We listen hard to how you define your objectives,then create study Topics & Questions that engage people in ways that reveal truths hidden in plain sight.

Recruitment

No outsourcing. We are perfectionists when it comes to finding the right people for your insights work. All participants are 100% authenticated for you to review.

Moderating

It's an art as much of a science. When there are open-ended questions, we listen deeply and know how to produce dialogue that creates what one client called "a virtual confessional".

Analysis & Reporting

The LookLook platform makes it easy to get to the story of the data fast. Our reporting distills complexity to clear actionable insights so you can take the learning and run with it.

Design

If you want great insights, it starts with great design. We listen hard to how you define your objectives,then create study Topics & Questions that engage people in ways that reveal truths hidden in plain sight.

Recruitment

No outsourcing. We are perfectionists when it comes to finding the right people for your insights work. There are no sketchy lists and all participants are 100% authenticated for
you to review.

Moderating

It's an art as much of a science. When there are open-ended questions, we listen deeply and know how to produce dialogue that creates what one client called "a virtual confessional".

Analysis & Reporting

The LookLook platform makes it easy to get to the story of the data fast. Our reporting distills complexity to clear actionable insights so you can take the learning and run with it.

A Global Collective

LookLook attracts top talent in writing, research, trend analysis, film editing, strategic analysis and creative thinking. Our administrative office, strategic services and platform design are all based in New York, with team members based throughout the U.S. and in Paris, London, Shanghai, Berlin and Dubai.

WeChat Integration

Our WeChat mini program allows us to engage luxury buyers in China, moderated by native Chinese. Our recruitment is best-in-class and lives up to our high standards, trusted by the world's leading luxury brands.

A Global Collective

LookLook attracts top talent in writing, research, trend analysis, film editing, strategic analysis and creative thinking. Our administrative office, strategic services and platform design are all based in New York, with team members based throughout the U.S. and in Paris, London, Shanghai, Berlin and Dubai.

WeChat Integration

Our WeChat mini program allows us to engage luxury buyers in China, moderated by native
Chinese. Our recruitment is best-in-class and lives up to our high standards, trusted by the
world's leading luxury brands.

How Leading Brands Use LOOKLOOK

Our work is framed by luxury and applicable to any category.

How Leading Brands Use LOOKLOOK

Our work is framed by luxury and applicable to any category.

Featured Case Study: Tata Harper

Featured Case Study: Tata Harper

Tata Harper, the pioneer of natural luxury skincare, emphasizes natural beauty and the pleasure of using beautiful, pure, efficacious skin care products.

When testing their new Superkind line of products of sensitive skin, they asked us to design a study that was experiential and that would capture ALL moments of using the product, from opening the box to using it over time.

Real LookLook study participants are featured in their latest campaign, exemplifying again Tata Harper’s pioneering approach to real, true, beauty.

What Others Say